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Shadowfax, India’s largest express delivery and crowdsourced logistics platform, continues to scale rapidly across the country. Known for enabling fast and reliable intra-city movement across key sectors—including F&B, grocery, and e-commerce—Shadowfax is also India’s fastest-growing logistics service provider, proving that crowdsourcing is the future of last-mile delivery.
Within just a month of launching its marketplace logistics model, Shadowfax is now expanding its low-cost express delivery network to 10 additional cities starting November 1, 2016. This festive season push strengthens its footprint across India, empowering businesses with faster deliveries and greater coverage.
The latest expansion increases Shadowfax’s service coverage to over 1,500 pin codes, bringing the platform to major cities such as:
With this rollout, SMEs can now leverage Shadowfax to make intra-city deliveries within hours, significantly boosting their operational efficiency.
Chief of Operations Praharsh Chandra highlighted the operational strength behind this expansion:
“We have worked pretty hard in the last six months, ensuring sustainable unit economics in one of the most challenging logistics segments. With +20% gross profit in operations, we believe the time is ripe for aggressive expansion.”
Shadowfax’s growth is supported by deep partnerships with leading enterprise clients such as:
These enterprise relationships, combined with an expanding SME channel, form the backbone of Shadowfax’s nationwide scale-up.
One of Shadowfax's biggest differentiators is its fully automated, end-to-end logistics platform. The company has built proprietary systems that streamline the entire delivery partner lifecycle:
A standout feature is its intelligent routing algorithm, which has dramatically improved delivery efficiency.
As CTO Vaibhav Khandelwal explains:
“The algorithms have improved efficiency by almost 100% compared to market standards. We’re currently achieving 2.5 orders per hour on a PAN-India level. A key driver of this efficiency is the integration of grocery, food, and e-commerce deliveries on one platform.”
This unified platform allows Shadowfax to pool demand across categories, maximizing utilization and speed.
Shadowfax’s powerful growth is fueled by its highly successful community-driven rider network. The Shadowfax Delivery Partner App receives 1,000+ referrals per day, enabling rapid expansion across all operational cities.
Co-founder Abhishek Bansal elaborates:
“We are building a community-based hiring platform that thrives on referrals. By integrating with the Central Aadhar system, we’ve created seamless verification workflows that help us become a trusted partner across the ecosystem.”
With a mission to build India’s largest platform of self-enabled professionals, Shadowfax continues to strengthen its partner ecosystem nationwide.
Shadowfax currently delivers over 30,000 products every day, and with this new city expansion, the company aims to triple its scale in the next year.
To fuel this growth, Shadowfax has raised $10 million from Fidelity Investments—renowned for backing companies like Uber, Snapchat, and Alibaba—along with investments from angel investors, including:
This strong investor backing reinforces Shadowfax’s position as a dominant force in India’s logistics ecosystem.
With its expansion into 10 new cities this Diwali, Shadowfax strengthens its leadership as the country’s fastest-growing, AI-driven, crowdsourced logistics platform. Backed by cutting-edge technology, strong unit economics, and a powerful partner network, Shadowfax is rapidly shaping the future of last-mile delivery in India.
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